Get Support

Hello. How can we help you?
PCI Portal
PCI Compliance and Security
PCI Guide
PCI Compliance and Security
Merchant Statement Guide
FAQ
What do I do if I am locked out of my account?
FAQ
How long do I have to issue a refund on a transaction?
FAQ
Declined Transaction Response Codes
FAQ
Fraudulent Charge Measures
FAQ
How do I handle large transactions?
FAQ
Donor FAQ
FAQ
Changing Bank Deposit Account
FAQ
Creating Reporting Templates
Virtual Terminal
How To Issue Void/Refund With Out Authorization Number
Virtual Terminal
Creating a Scheduled Transaction
Virtual Terminal
Stopping a Schedule
Virtual Terminal
How To Search For A Transaction
Virtual Terminal
How To Issue A Void/Refund with Authorization Number
Virtual Terminal
How to Set Up Custom Emails
Virtual Terminal
Back Office Virtual Terminal User Guide
Virtual Terminal
Custom Email User Guide
Virtual Terminal
Rest API
Rest API
SOAP API Setup
SOAP API
Remote Deposit Capture User Guide
Check Scanning
Check Scanning FAQ
Check Scanning
Paperless Hosted Pages
Page Builder
How to utilize the URL query string
Page Builder
Page Changes 101
Page Builder
Paperless Custom Emails Module
Page Builder
Test Card and ACH information
Page Builder
Page Builder 101
Page Builder
How to Get Started with the Page Builder
Page Builder
Creating Your First page in the Page Builder
Page Builder
How to Publish your first page.
Page Builder
Texting/SMS System Overview
SMS/Texting system
Mobile App User Guide
Mobile Apps
Creating an Apple Developer Account
Mobile Apps
Integrating Planning Center Online (PCO) with Paperless Transactions
Integrations
Integrating Church Community Builder (CCB) with Paperless Transactions
Integrations
Events with Brushfire+Paperless
Integrations
Integrating Salesforce and Paperless
Integrations
Pulling Your Payeezy Gateway Credentials
Integrations
E-Chex User Guide
ACH Settlement/Reconciling
ClientLine Registration Guide
Credit/Debit Card Settlement/Reconciling
ClientLine Reconciliation Guide
Credit/Debit Card Settlement/Reconciling
ClientLine Reporting Navigation Guide
Credit/Debit Card Settlement/Reconciling
Paperless Reconciliation Guide
Settlement/Reconciling
Determining Who A Chargeback Is From
Settlement/Reconciling
Fraudulent Charge Measures
PCI Compliance and Security
PCI Compliance Questionnaire
PCI Compliance and Security
Editor Overview
CauseDRIVEN Marketing Website Builder
Your Website Checklist
CauseDRIVEN Marketing Website Builder
Global Design
CauseDRIVEN Marketing Website Builder
Row Editor
CauseDRIVEN Marketing Website Builder
Customize Background
CauseDRIVEN Marketing Website Builder
Edit By Device
CauseDRIVEN Marketing Website Builder
Switch Views
CauseDRIVEN Marketing Website Builder
Add Sections
CauseDRIVEN Marketing Website Builder
Image Picker
CauseDRIVEN Marketing Website Builder
Import & Manage Content
CauseDRIVEN Marketing Website Builder
Arrange Content
CauseDRIVEN Marketing Website Builder
Desktop Sidebar Layout
CauseDRIVEN Marketing Website Builder
Global Text
CauseDRIVEN Marketing Website Builder
Keyboard Shortcuts
CauseDRIVEN Marketing Website Builder
Copy & Paste
CauseDRIVEN Marketing Website Builder
Quick Access
CauseDRIVEN Marketing Website Builder
Show Hidden Elements
CauseDRIVEN Marketing Website Builder
Website Builder System Requirements
CauseDRIVEN Marketing Website Builder
Setting Up Your Giving Thermometer Widget
Giving Thermometer Widget
Customizing Your Organization's Giving Widget
Giving Widget
What can Paperless Transaction Corporation do for me and my organization?
About
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Help Center  

ACH Settlement/Reconciling

FAQ
FAQ
No items found.
Virtual Terminal
Virtual Terminal
No items found.
API Documentation
API Documentation
Rest API
SOAP API
Check Scanning
Check Scanning
No items found.
Page Builder
Page Builder
No items found.
SMS/Texting system
SMS/Texting system
No items found.
Mobile Apps
Mobile Apps
No items found.
Integrations
Integrations
No items found.
Settlement/Reconciling
Settlement/Reconciling
Credit/Debit Card Settlement/Reconciling
ACH Settlement/Reconciling
PCI Compliance and Security
PCI Compliance and Security
No items found.
CauseDRIVEN Marketing Website Builder
CauseDRIVEN Marketing Website Builder
Demo Website - Save A Tree
Website Builder Widgets
Website Builder Widgets
Giving Thermometer Widget
Giving Widget
About
About
No items found.

E-Chex User Guide

E-Chex is one of our ACH/EFT reporting systems that allows you to see settled ACH transactions as well as any returned items.

When processing ACH/EFT contributions/payments, it's important to understand all of the possible options for running ACH reports, how to VOID an ACH contribution, how to lookup an ACH return, etc.

The PTC Back Office Virtual Terminal provides most of the reporting tools and capabilities regarding ACH/EFT activity.

However, we do offer additional ACH/EFT reporting through a system called E-Chex.

Click Here for a downloadable ACH/EFT User Guide PDF.